New Orleans Passport Agency Phone Numbers and Emails

Toll-Free Number:

  • (877) 487-2778
Send Message

Customer Service:

  • (202) 485-8000
    Office of Authentications
  • (888) 874-7793

Emergency/ Hotline:

  • (202) 647-4000
    Life-or-Death Emergency

Complaints/ Feedback:

  • (855) 865-7755

New Orleans Passport Agency Emails:

Customer Service
U.S. Passport and Visa Fraud
Privacy Inquiries
Is this your business?
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How to Contact New Orleans Passport Agency Customer Service?

Most Popular Number:

(877) 487-2778

What Is the New Orleans Passport Agency Phone Number?

The Passport customer service phone number is 1-877-487-2778. You can call the appointment line Monday through Friday from 8 a.m. to 10 p.m. and on weekends between 10 a.m. and 3 p.m. ET, excluding holidays. The call center representatives will provide you with unique confirmation information that the Agency staff will verify on the day of your appointment. If you are not the appointment holder, the meeting will be canceled. You can also call this New Orleans Passport Office phone number to cancel or change your appointment.

If you require special assistance, use the following New Orleans Passport Center phone number for TDD/TTY teletype services: 1-888-874-7793.

What Is the New Orleans Passport Agency Corporate Office Address?

The New Orleans Passport Office is located at One Canal Place, 365 Canal Street, Suite 1300, New Orleans, LA 70130-6508, United States. Note that you should not send information to the physical address. The Agency’s mailing address is U.S. Department of State, New Orleans Passport Center, CA/PPT/NO 44132 Mercure Cir., PO Box 1115, Sterling, VA 20166-1115. You can send additional information requested by the Agency to this office. If you have Privacy Policy-related questions, send them to the Office of Global Information Services, Privacy Office – A/GIS/PRV, State Annex 9, U.S. Department of State, Washington, DC 20006. To find a specific Center’s location, check the map on the Contact Us page.

Can I Email New Orleans Passport Agency Customer Service?

The direct New Orleans Passport Agency contact email is not listed on the official website. However, you can complete an online form on the Contact Us page to schedule an appointment. There are two types of appointments: Life-or-Death Emergency Service and Urgent Travel Service. Select the one that corresponds to your inquiry and provide the required information. To cancel your appointment, forward the confirmation email you received upon booking to with ‘Cancel My Appointment’ in the subject line. If you have questions about the Privacy Policy or Data Protection, send them to To report fraudulent activity with a passport or visa, email the Agency at

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Contact Information

New Orleans Passport Agency Help Center:

Corporate Office Address:

New Orleans Passport Center
One Canal Place, 365 Canal St., Suite 1300
New Orleans, Louisiana 70130-6508
United States

Other Info (opening hours):

Mailing Address:

U.S. Department of State

New Orleans Passport Center


44132 Mercure Cir.

PO Box 1115

Sterling, VA 20166-1115

Bureau of Consular Affairs

2201 C Street, NW

Washington, DC 20520


Monday - Friday: 8:00AM - 3:30PM

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New Orleans Passport Agency Rating Based on 2 Reviews

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Summary of New Orleans Passport Agency Customer Service Calls

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Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call New Orleans Passport Agency?

Product/ Service Question:

  • “I sent in the information that you all needed never heard back and then I final get a paperwork saying to reapply and you all were keeping my money that's not fair I waited a long time I apply for a passport in July you all set My Daughter's passport”

Request for Information Question:

  • “Status update”

Shipping and Delivery Question:

  • “Have not received my support documents”

Other Question:

  • “Passport reply”
  • “To see if we can fax in missing information”
  • “Passport”



Bureau of the Consular Affairs is at the head of New Orleans Passport Agency. This organization deals with passport issues, like, for example, application for receiving, renewals and processing, fast receiving, changing or correction a passport. The appointments are available from Monday through Friday from 8 a.m to 12 a.m. They can also be scheduled 24 hours a day through the automated system. The visitors should follow special rules which are all listed on the official site in order to productively cooperate with New Orleans Passport Agency. The information about photo requirements, the forms to be filled in and fees to be paid is available on the official site of the Agency. The address of this institution takes place in New Orleans, LA.

New Orleans Passport Agency reviews and complaints

New Orleans Passport Agency is ranked 230 out of 1576 in Governmental Organizations and Politics category

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